MANAGEMENT

Mike Hayes, CPhT

I’m an Independent IT Consultant, and as the title suggests, I’m also a Nationally Certified Pharmacy Technician.

I cut my teeth on computers way back when network speeds were still measured in baud. I can still remember when Windows depended on DOS loading HIMEM.SYS. I’ve been using FreeBSD since version 7.0 and Linux since Mandrake was still a thing. Through Kraken, I make it my mission to share my knowledge and experience with others– helping business owners to reduce IT spend, slash SaaS and cloud subscription costs, and find data sovereignty by eliminating vendor lock-in.

I will work with your business or nonprofit to bring your monthly IT spend down by up to 40%. Call us at 502-694-0307 today or fill out our contact form for more information!

MISSION STATEMENT

To build long-term partnerships with small and medium sized business owners, reduce overall IT costs and dependency on proprietary technologies; to eliminate SaaS and cloud subscription bloat from all areas of business operations, and to deliver no-nonsense, battle-tested infrastructure that adapts to your business– rather than your business adapting to it.

OUR CORE VALUES

Click each box to learn more.

Honesty and trust is at the core of everything we do. We work hard to earn your trust, follow through on our promises and do the right thing, even when it is difficult. If we cannot do something honestly and ethically, we won’t do it at all.

Our business practices are created with the environment and long-term growth in mind. We do what is right for the environment and for our people while also supporting your long-term business goals and profitability.

We own up to our mistakes and will do everything we can to make it right. We are fully prepared to accept responsibility for all of our actions, and are willing to explain any decision we make.

We are willing to accept change and make adjustments in our mindset, behavior and methods in order to adapt to changing business landscapes, without sacrificing our core values.

We embrace change, rather than merely maintaining the status quo. We take purposeful action in the face of uncertainty, maintain our conviction to our core values and are willing to admit when we don’t have all the answers.

REAL-WORLD EXAMPLES OF DEMONSTRATING OUR CORE VALUES

Having trouble finding our reviews on [insert search engine here]? It’s because we refuse to engage in a business practice called boosting. Newer businesses will sometimes leave fake reviews to increase visibility and draw attention to their business. The only issue with boosting is that it’s unethical and illegal. It goes against everything we stand for. Our goal is long-term growth, but we will never sacrifice our integrity or any of our other core values to earn your business.